At this time we do not accept refunds or exchanges unless the item is defective or damaged.
If you need to exchange a defective or damaged item, send us an email at info@wallaceriverranch.ca and send your item to 689 Kerrs Mill Rd, Kerrs Mill, B0K1Y0
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, please consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
